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“Hello? Yes, it’s Windward calling.”

Posted on 08/13/2014

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old-phoneYou’re programming, embedded deep within a jungle of code, squishing bugs. Your phone jangles. You ignore it.

But should you?

A few months ago, our expert support team initiated a new program for new customer outreach. We’re calling and emailing to better help you get started with your initial implementation or upgrade. So far, the feedback has been overly positive.

Why? Because it’s a great example of what sets Windward apart: our ongoing dedication to our customers’ success.

Looking for resources to get you started? Have a question regarding licensing? Need a few coding tips? Want to hear about the latest upgrade? That’s what we’re here for. We’re just a phone call or email response away.

So the next time you hear the phone ring and see it’s from Windward, go ahead and answer. You’ll be glad you did.

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Author: Larry Goldman

A B2B marketing leader with more than 18 years of professional experience in technology, SaaS and services, Larry drives market awareness and qualified sales leads through a rare combination of technical savvy, customer focus and persuasive communication.

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