As a software developer, you work hard to provide your customers with an intuitive interface and bug-free functionality. Yet no matter how delightful the overall experience, one of the most costly and time-consuming challenges you’ll face comes when your customer struggles to use the reporting and document generation component.
Here’s why: The frustrated customer needs a certain report and solicits the software developer’s help. The well-meaning developer creates the report and sends it to the customer.
Still dissatisfied, the customer provides additional feedback. The developer dutifully refines the report yet again.
The customer, now expecting perfection, provides even more feedback to the beleaguered developer.
And so it goes, ad nauseam. This is a true reporting bottleneck.
It doesn’t have to be like this.
Think you know the key to a better approach? This white paper shows you the seven reasons why Microsoft Office is the ideal reporting and document generation tool. Download “How to Smash the Reporting Bottleneck.”
Author: Heidi V. Anderson
Heidi has been writing professionally about computers, technology and the Internet for more than 20 years. She lives in Vermont where she taps her maple trees for syrup and most of the year wishes it was just a little bit warmer out.
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