Customer Snapshot: B2-USA
What Makes Them Different
“In one word: independence. We strive to allow our customers to be as independent as possible. We anticipate what they need so they don’t have to wait on us to get even the smallest changes taken care of,” says Vivek Sethia, B2-USA’s CEO and cofounder.
Why They Use Windward
With the Java Engine and AutoTag document generation tool, B2-USA creates a wide range of insurance documents, including policy forms, schedules, insurance cards and more.
How Windward Helps B2-USA’s Customers
“Any software requires changes as you move along, and with Windward our customers don’t have to wait three months to get a document changed. They just make the changes and put the document back in production,” Sethia says. “The flexibility of the tool is one of the most likable parts of Windward, along with the great support response time.”
Interested in Other Customer Use Cases?
Our newsletter snapshots are short overviews of recent customers. If you’re looking for a more in-depth examination of how a business or organization has used Windward’s products, check out our online case studies.