Windward Support

Need software support? You’ve come to the right place. Access documentation, training, downloads, and more.


Documentation Wiki

A full online version of all our documentation. We continually update the wiki so you always have access to the most up-to-date product know-how.                          Visit the Documentation Wiki.


Live Training

Register for basic and advanced live product trainings each month. Don’t have the time? No worries. You also can watch previously recorded training                  webinars. View the latest training schedule.


Windward Tutor

The Tutor is our step-by-step program that guides you with instructions and animations. It’s the quickest way to learn the features of AutoTag.                                  View the Tutor.



All of our software downloads can be found on our Web site. But remember, please contact us if you need a license key. View the available downloads.


Feature Request

Is there just something you wish Windward could do more than anything? Submit a feature request!

             Do you have a great idea for the new Javelin Reporting Portal? Submit your idea here!


Support Request

Having trouble with our products? Submit a request to our support staff and track its progress though our HelpDesk.


Additional Support Links